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Fillable form - submit button won't work

New Here ,
Aug 02, 2017

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I've created a fillable form.  Following the instructions, in added a Submit button.  It won't work.  I've checked and rechecked the instructions.  I would sure appreciate some help on this.

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Fillable form - submit button won't work

New Here ,
Aug 02, 2017

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I've created a fillable form.  Following the instructions, in added a Submit button.  It won't work.  I've checked and rechecked the instructions.  I would sure appreciate some help on this.

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PDF forms, Windows

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Most Valuable Participant ,
Aug 02, 2017

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What does "won't work" mean, exactly? What happens when you click it? Is

there an error message of some kind? Also, how did you set it up?

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New Here ,
Aug 02, 2017

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Thanks for your response!

By “won’t work,” I mean nothing happens when you click on the button. I followed the instructions given at the Adobe site.

Any help would be appreciated.

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Most Valuable Participant ,
Aug 03, 2017

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Can you share the file (via Dropbox, Google Drive, Adobe Cloud, etc.)?

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New Here ,
Aug 03, 2017

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I've saved it to my google drive, and it can be accessed here:  pre enrollment application 2018 for fillable pdf.pdf - Google Drive

Thanks so much!

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Most Valuable Participant ,
Aug 03, 2017

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You need to add "mailto:" before the email address.

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New Here ,
Aug 03, 2017

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Thank you so very much!!  I can't tell you how much I appreciate your help!

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New Here ,
Aug 03, 2017

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Hmmmm.  I made that change and it still doesn't work.   

Anything else I did wrong?

fillable pre enrollment application 2018.pdf - Google Drive

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Most Valuable Participant ,
Aug 03, 2017

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Works fine for me... In what application are you opening it?

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New Here ,
Aug 03, 2017

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Google Chrome.

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Most Valuable Participant ,
Aug 03, 2017

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That explains it... Chrome (as well as Firefox and some other browsers) use an internal PDF plugin, which is sub-par to Adobe Reader in many respects, and especially when it comes to handling form fields. You should open the file in Reader and then you'll see that it works.

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New Here ,
Aug 04, 2017

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Thanks!  That's very helpful!

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Community Beginner ,
Jun 25, 2020

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try67, 

I have a document with a submit button that works fine when opened via desktop.  However, when it's opened via chrome or other browsers the submit button does not work.  The clear and print buttons do work.  Any suggestion on how to get the submit button to work when the document is filled out via online?

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New Here ,
Apr 10, 2018

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I am having the same issue. I created a form that works perfect on the computer, but I can not get the submit button to work on the iPad!

HELP! its making me crazy and taking up too much of my time!

Thanks!

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Adobe Community Professional ,
Apr 10, 2018

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