Form Drop Down answer visible in Browser but not in Acrobat Reader

Community Beginner ,
Dec 05, 2019

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We use a form and the values in drop down menus are only visible if the file is opended in a browser such as chrome. If I open the file in Adobe Acrobat DC or Reader DC, there is no value in the Drop Downs anymore. Text field data is saved and displayed, no worries there.

 

Any tips?

Correct answer by tangreti | Community Beginner

It seems to be an issue when the form is filled on an iPad. Workst fine on PC, so that's what we'll stick with. Thanks for the help.

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Form Drop Down answer visible in Browser but not in Acrobat Reader

Community Beginner ,
Dec 05, 2019

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We use a form and the values in drop down menus are only visible if the file is opended in a browser such as chrome. If I open the file in Adobe Acrobat DC or Reader DC, there is no value in the Drop Downs anymore. Text field data is saved and displayed, no worries there.

 

Any tips?

Correct answer by tangreti | Community Beginner

It seems to be an issue when the form is filled on an iPad. Workst fine on PC, so that's what we'll stick with. Thanks for the help.

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PDF forms

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628

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Dec 05, 2019 0
Adobe Community Professional ,
Dec 06, 2019

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Please post your form as an attachment.

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Dec 06, 2019 1
Adobe Community Professional ,
Dec 06, 2019

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The drop downs are visible in Adobe Acrobat and Acrobat Reader.

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Dec 06, 2019 0
Community Beginner ,
Dec 06, 2019

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Not for me though, unfortunately.

 

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Dec 06, 2019 0
Most Valuable Participant ,
Dec 06, 2019

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Does it work if you change the value of the drop-down in Acrobat (or Reader), then save the file, close it and re-open it? If so, the issue is with the way Chrome's PDF plugin fills in the form fields (or saves the file).

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Dec 06, 2019 0
Community Beginner ,
Dec 06, 2019

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It seems to be an issue when the form is filled on an iPad. Workst fine on PC, so that's what we'll stick with. Thanks for the help.

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Dec 06, 2019 0
New Here ,
Dec 06, 2019

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I have the same issue on my Ipad, thanks for the help! Mobile Test

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Dec 06, 2019 0
Adobe Community Professional ,
Dec 06, 2019

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It works fine in Acrobat Reader on iPad.

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Dec 06, 2019 0
Community Beginner ,
Dec 06, 2019

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Cheers Bernd, that helps.

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Dec 06, 2019 0
Adobe Community Professional ,
Dec 06, 2019

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Apple has itw own PDF reader that maybe at issue.

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Dec 06, 2019 0