Fountain steps - when printing Gradiets

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Mar 24, 2021 Mar 24, 2021

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Hi, Im a Graphic Designer and I recently sent a Bar runner job to a printer

(PDF & Tiff files as they requested).
The Grey linear Gradient background came back Stripey and a greeny colour.
The printers reason for this was that as Im using a Mac the “Fountain steps” are only set to 256 and I need to increase them to 512 (which is apparently what they are on a PC).
I’ve never heard of this, Does anyone know how I can do this, or if this is even a valid reason.

Thank you
Felicity

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Print and prepress

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