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Getting the exception unknown software exception (0xc0000409) while opening Adobe XI

New Here ,
Jul 21, 2020

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Hi ,

Getting the below error while opening Adobe XI is ther anyway to solve this issue without disabling protected mode ?

 

Midhund_0-1595335279846.png

 

Thanks ,

David 

 

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Getting the exception unknown software exception (0xc0000409) while opening Adobe XI

New Here ,
Jul 21, 2020

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Hi ,

Getting the below error while opening Adobe XI is ther anyway to solve this issue without disabling protected mode ?

 

Midhund_0-1595335279846.png

 

Thanks ,

David 

 

Views

26

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Adobe Community Professional ,
Jul 21, 2020

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Let me move this to the Acrobat forum for you, where you are more likely to receive an answer to your question.

The Community Help forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

 

That being said, be aware that Acrobat XI is no longer supported by Adobe, as it is 3 years past its end-of-life.

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Adobe Community Professional ,
Jul 21, 2020

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Looking up that error code, it appears to be a corrupt file. Options are:

- Reinstall software.

- Do a system restore to earlier point.

Here is a page with more info and options:

https://www.minitool.com/news/0xc0000409.html

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