Have a user who needs input credentials sometimes when using Acrobat or Photoshop

[madinthehead]

Have looked through the page regarding this but cant see any issues. 

It mentions credential manager, but I dont seem to see an Adobe credential in it. Is there one, what is it called?

Also does the login info also get saved somewhere within the profile, I am wondering whether the permissions there need to checked.

Windows 10 machine.

[ravinderg62643219]

Hi,

Login information is stored in Windows credential manager and <User appdata>/Local/Adobe folder as well.

Could you please provide more information regarding the issue you are facing using Acrobat.

[madinthehead]

Sorry for the delay. I was out of office..

 The issue has now slightly changed. 

 I am working on a terminal server. One person has Adobe Creative Suite licence, the other users just acrobat reader.

 We have set the other users to use the normal reader as default, but it keeps asking to set as standard when this has already been done. 

AppDoNotTake Ownership is set to 1

Any work around here, or should I open a new thread?

[ravinderg62643219]

Hi,

As i understand the problem statement correctly, you have both Reader and Acrobat on the terminal machine and Acrobat is prompting to be default but you want Reader to be default.

Please try creating the following key bHasAcrobatConsent (DWORD) with value 0 at 

HKEY_LOCAL_MACHINE\Software\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\ hive.

[madinthehead]

Hi, 

Almost.. Reader is default, but Reader still prompts to be default.. 

Thanks in advance!

[ravinderg62643219]

Hi,

I would still recommned you please try creating the feature lockdown key and try.

 bHasAcrobatConsent (DWORD) with value 0 at 

HKEY_LOCAL_MACHINE\Software\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\ hive.

[madinthehead]

As this is an HKLM key, what will happen to the user using the creative Suite?

[Ravi Gour]

Hi

This key is specific to Reader only and has no impact on other Adoeb applications.