How can I un-merge individual signed documents

New Here ,
Jan 24, 2021 Jan 24, 2021

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Hi There

 

I am a ne user [literally installed on Friday] and I sent 5 individual documents out for a signature by using the upload more documents feature.

 

When I got them back they are in 1 combined file, which is fine, however I cannot see how I can separate out the individual documents which I need to do in order to have them assigned to the correct files.

 

Please can anyone help?

 

TIA

 

Debby

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Security digital signatures and esignatures

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correct answers 1 Correct Answer

Most Valuable Participant , Jan 24, 2021 Jan 24, 2021
If they are digitally signed then you can't do it. Ask the recipients to sign them individually and re-send them back to you.

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Most Valuable Participant ,
Jan 24, 2021 Jan 24, 2021

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If they are digitally signed then you can't do it. Ask the recipients to sign them individually and re-send them back to you.

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New Here ,
Jan 24, 2021 Jan 24, 2021

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Oh that's a shame, but good to know I wasn't missing something obvious.  

 

I warning when uploading multiple files would have helped 😞

 

I know now though.

 

Thanks

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