How do I close out a file when it states I can't because scanner is in use?

New Here ,
Apr 05, 2021 Apr 05, 2021

Copy link to clipboard

Copied

I was scanning some files and scanner jammed.  I removed the paper and tried to start scanning once more, but couldn't get access to my scanner.  I decided to close my file and received a message saying I couldn't close it because the scanner was being used.  I don't know where to go from here.

 

TOPICS
Scan documents and OCR

Views

29

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 05, 2021 Apr 05, 2021

Copy link to clipboard

Copied

LATEST

Hi Brian,

 

You need to force quit Acrobat. Probably turn the scanner off and then on. 

 

Then go back to scanning.

 

Let us know if this works,

 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines