How do I completely remove Adobe Acrobat X Pro from macOS Catalina?

New Here ,
Jan 23, 2021 Jan 23, 2021

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I have Adobe Acrobat X Pro and unfortunately didn't think to check compatibility when I upgraded to macOS Catalina. Now the following message pops up on a regular basis:

 

"Adobe Acrobat Pro" will damage your computer.
This file was downloaded on an unknown date.
[X] Report malware to Apple to protect other users
[Show in Finder] [OK]

 

 

If I go to the file in Finder and try to open it:

 

"Adobe Acrobat Pro" needs to be updated.

The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information.

[Learn More...] [OK]

 

 

The "Learn More..." button sends me here:

https://support.apple.com/en-us/HT208436

 

When I try to run Acrobat X Uninstaller, I get pretty much the same message:

 

"Acrobat Uninstaller" needs to be updated.

The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information.

[Learn More...] [OK]

 

 

I have also tried the AcroCleaner (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html) to no avail.

 

The selected product is not found installed on this machine.

 

 

What would be the best way to completely uninstall? I could start by moving the "Adobe Acrobat X Pro directory from my Applications to the Trash, but I feel concern about other things that are left behind.

 

macOS Catalina Version 10.15.7

Adobe Acrobat Pro Version 10.0.0

 

Thank you!

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General troubleshooting, How to

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Most Valuable Participant ,
Jan 23, 2021 Jan 23, 2021

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If both the uninstaller and cleaner tools are not working I think your only option is to trash the application itself.

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New Here ,
Jan 24, 2021 Jan 24, 2021

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Thanks for the reply! I figured that much and was hoping to get more details about any other files that may be left behind that I could clean out manually. Do you or does anyone have guidance on this?

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