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How do I remove the machines associated with an Adobe Acrobat 2017 license

New Here ,
Aug 10, 2020

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Good afternoon

I reformatted the machines that had Adobe Acrobat 2017 installed and forgot to deactivate the license associated to the software.

Now when I try reinstall and register Adobe Acrobat 2017, I get the message that the license is already in used on the maximum allowed machines.

https://account.adobe.com/products does not seem to allow me to delete the computers associated to my SN.

How do I resolve thsi issue?

Thanks

C

Most Valuable Participant
Correct answer by try67 | Most Valuable Participant

Contact Adobe Customer Service and ask for an activation count reset.

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General troubleshooting, How to

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How do I remove the machines associated with an Adobe Acrobat 2017 license

New Here ,
Aug 10, 2020

Copy link to clipboard

Copied

Good afternoon

I reformatted the machines that had Adobe Acrobat 2017 installed and forgot to deactivate the license associated to the software.

Now when I try reinstall and register Adobe Acrobat 2017, I get the message that the license is already in used on the maximum allowed machines.

https://account.adobe.com/products does not seem to allow me to delete the computers associated to my SN.

How do I resolve thsi issue?

Thanks

C

Most Valuable Participant
Correct answer by try67 | Most Valuable Participant

Contact Adobe Customer Service and ask for an activation count reset.

Topics

General troubleshooting, How to

Views

18

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 10, 2020 0
Most Valuable Participant ,
Aug 10, 2020

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Contact Adobe Customer Service and ask for an activation count reset.

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New Here ,
Aug 10, 2020

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