how do I update my Adobe products from 32-bit to 64-bit?

New Here ,
Apr 22, 2018 Apr 22, 2018

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I've just had a message from Apple after installing their latest update to High Sierra 10.13.4 saying that my Adobe products that are still at 32-bit will not run on my computer after future updates of the operating system.  They advise that those apps need to be updated from 32-bit to 64-bit.  Do you have an update so that I can continue using my Adobe apps?

Thank you.

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Install update and subscribe to Acrobat

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Adobe Employee , Apr 23, 2018 Apr 23, 2018
Acrobat (for which forum serves) DC is indeed a 64-bit application under MacOS. All current Adobe Creative Cloud applications for MacOS are also 64-bit applications.However, there are a few remaining background service processes that are not yet 64-bit. These are scheduled to be moved to 64-bit within the next year.See https://helpx.adobe.com/x-productkb/global/macos-high-sierra-compatibility.html and https://theblog.adobe.com/adobe-applications-64-bit-compatibility/HOWEVER, in the meantime you ...

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Most Valuable Participant ,
Apr 23, 2018 Apr 23, 2018

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Which Afobe products exactly?

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Adobe Employee ,
Apr 23, 2018 Apr 23, 2018

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Acrobat (for which forum serves) DC is indeed a 64-bit application under MacOS. All current Adobe Creative Cloud applications for MacOS are also 64-bit applications.

However, there are a few remaining background service processes that are not yet 64-bit. These are scheduled to be moved to 64-bit within the next year.

See https://helpx.adobe.com/x-productkb/global/macos-high-sierra-compatibility.html and
https://theblog.adobe.com/adobe-applications-64-bit-compatibility/

HOWEVER, in the meantime you can safely ignore the warning message. There is no loss of functionality or performance based upon this. By the time MacOS does prohibit 32-bit applications, the updates will be available from Adobe.

          - Dov

- Dov Isaacs, Principal Scientist, Adobe

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New Here ,
Mar 17, 2021 Mar 17, 2021

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Why do my Win10 PDFs say Adobe Acrobat Reader DC (32-bit) in the top bar when I'm on a 64-bit machine?  Thanks.

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Most Valuable Participant ,
Mar 17, 2021 Mar 17, 2021

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The two things are not related. Adobe is starting the release of the 64-bit version of Acrobat for Windows in limited regions, but for the moment it's still 32-bit for almost everyone. Soon enough you'll get an update, but for the moment you don't need to worry about it. A 32-bit app can run just fine on a 64-bit machine.

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