How to Print to PDF in Windows 8?
I have Adobe Acrobat Pro DC Version 2015.006.30280. I am knowledgeable enough to be functional but by far adept.
I have created a very basic password protected fillable form. The user has Adobe Reader DC and once completed they are to click an action button to print it.
I want them to print the completed form as a regular PDF that can then be signed by multiple parties using a digital signature. This seems to work flawlessly in windows 7 and 10 but unfortunately not windows 8 and that is the majority of my users. I thought perhaps ensuring they had the newest version of the Adobe DC Reader would remedy the problem but they still cannot print to pdf. Is there a setting I am missing?
As a last ditch effort for success I tried having them install a 3rd party pdf printer but the following error is received -
ERROR: undefined
OFFENDING COMMAND: get
STACK:
/quit
-dictionary-
-mark
This is just speculation but I think it is because the file is encrypted. Why are only my windows 8 users having issue printing to pdf and is there a solution?
Thanks for your assistance!
The document lady ![]()
