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How to remove Active Content from PDF document

Community Beginner ,
Oct 27, 2019 Oct 27, 2019

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I am trying to upload a file and receive the following error.  How do I resolve this issue? 

The content of the document 'ABC Report' named 'ABC Annual Report.pdf' is invalid. It contains active content. allowAcroForms. For security reasons, we do reject PDF documents containing encrypted data, active content (e.g. JavaScript, PostScript), external references, and PDF documents with attached objects or executables. Please remove Active Content from attachment and then add.

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Community Expert ,
Oct 27, 2019 Oct 27, 2019

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There are several different ways to do this if you have Acrobat Professional.

For example, in the "Save As Optimized" dialog you'll find options for removing active content. You can also remove items manally if you know what the are, embedded files, scripts, etc. 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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Community Beginner ,
Oct 28, 2019 Oct 28, 2019

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I have Adope Acrobat Pro DC.  I could not find "Save As Optimized" on this version.  Help!

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LEGEND ,
Oct 28, 2019 Oct 28, 2019

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explore the file menu for something similar, name keeps changing  

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Community Beginner ,
Oct 28, 2019 Oct 28, 2019

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Thom, I found the Optimize option, ran it, but still get the error when trying to upload the file.In the initial post, the error mentions "It contains Active. AllowAcroForms".  What does AllowAcroForms relate to?  Is this the issue?

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LEGEND ,
Oct 28, 2019 Oct 28, 2019

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exactly how did you make this PDF? Mostly people would know if they added  form fields  

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Community Beginner ,
Oct 28, 2019 Oct 28, 2019

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No form fields have been added from what I can see...Someone else created the pdf version.  

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LEGEND ,
Oct 28, 2019 Oct 28, 2019

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So you did not create this PDF? May e best to refer to the creator as finding rhis may be tricky, and fixing it may change the appearance, a bad thing for financial data.

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Community Beginner ,
Oct 28, 2019 Oct 28, 2019

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I've asked them to recreate.  Will see how it goes,  Thanks,

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Community Beginner ,
Oct 28, 2019 Oct 28, 2019

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A solution has been found.....Print the pdf document to pdf and save as another name.  It removed the Active Contents and I was able to upload to the web-site.

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New Here ,
Oct 18, 2020 Oct 18, 2020

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the print to pdf worked thank you annah86043072

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New Here ,
Apr 20, 2022 Apr 20, 2022

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Thank you for this simple solution!!

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