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I am trying to upload a file and receive the following error. How do I resolve this issue?
The content of the document 'ABC Report' named 'ABC Annual Report.pdf' is invalid. It contains active content. allowAcroForms. For security reasons, we do reject PDF documents containing encrypted data, active content (e.g. JavaScript, PostScript), external references, and PDF documents with attached objects or executables. Please remove Active Content from attachment and then add.
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There are several different ways to do this if you have Acrobat Professional.
For example, in the "Save As Optimized" dialog you'll find options for removing active content. You can also remove items manally if you know what the are, embedded files, scripts, etc.
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I have Adope Acrobat Pro DC. I could not find "Save As Optimized" on this version. Help!
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explore the file menu for something similar, name keeps changing
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Thom, I found the Optimize option, ran it, but still get the error when trying to upload the file.In the initial post, the error mentions "It contains Active. AllowAcroForms". What does AllowAcroForms relate to? Is this the issue?
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exactly how did you make this PDF? Mostly people would know if they added form fields
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No form fields have been added from what I can see...Someone else created the pdf version.
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So you did not create this PDF? May e best to refer to the creator as finding rhis may be tricky, and fixing it may change the appearance, a bad thing for financial data.
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I've asked them to recreate. Will see how it goes, Thanks,
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A solution has been found.....Print the pdf document to pdf and save as another name. It removed the Active Contents and I was able to upload to the web-site.
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the print to pdf worked thank you annah86043072
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Thank you for this simple solution!!