• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

How to stop word documents from converting to PDFS

New Here ,
Mar 31, 2021 Mar 31, 2021

Copy link to clipboard

Copied

When I send attachemnts in my email as Word documents, immediately the Word documents start to convert to PDF's.  How do I stop this from happening.  I do not want every word attachement to convert.  Is there a way stop the conversions or at least have Adobe to ask me for permission to convert the word documents first?

TOPICS
Edit and convert PDFs

Views

2.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 31, 2021 Mar 31, 2021

Copy link to clipboard

Copied

I think that depends on what preferences you've set in your email client to handle this type of attachments, and at the operating system level, you may need to re-verify if Adobe Acrobat Pro DC is   the desired default program to open and view PDFs.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 31, 2021 Mar 31, 2021

Copy link to clipboard

Copied

This doesn't happen using Outlook on Windows.

 

Are you using the Acrobat ribbon in Word to send the email? It's job is to convert the Word file to PDF.

David Creamer: Community Expert (ACI and ACE 1995-2023)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 07, 2022 Dec 07, 2022

Copy link to clipboard

Copied

LATEST

I'm having the same issue, and it began alongside my paid Adobe Acrobat DC  .  A Word doc sent via email keeps downloading as Adobe Acrobat.  Super frustrating.  I should not have to adjust my email settings in the first place. Never had this issue until the subscription.  I found a workaround:pdf word.jpg

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines