How to update Adobe Acrobat Pro DC

Community Beginner ,
Mar 30, 2021 Mar 30, 2021

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Hello,

 

currently I am using the version 2020.006.20042 of Adobe Acrobat Pro DC. Apparently the application won't be updated automatically. That's why I downloaded the latest update manually which was a *.msp file.

 

When trying to run the update, I got the error that the patch couldn't be installed, because the Adobe program was not detected. I have bought the Adobe license last year, so I still have a valid license. How can I install the update?

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General troubleshooting, How to, Install update and subscribe to Acrobat

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correct answers 1 Correct Answer

Advocate , Mar 30, 2021 Mar 30, 2021
If "Check for update" option is missing from Help menu, most likely reason is that bUpdater policy is set to disable Updates for this product. You should be able to google for bUpdater registry value or search this forum. Normally bUpdater is set by the company IT department when deploying a product. The other indication of this PC being a part of a company is that you are not able to install latest patch. Admins often create AIP (admin install point), patch it with the latest available at a tim...

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Adobe Community Professional ,
Mar 30, 2021 Mar 30, 2021

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Open Acrobat Pro, go to the Help menu : Check for update

And follow the instructions.

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Community Beginner ,
Mar 30, 2021 Mar 30, 2021

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The "Check for update" option is missing in the application. This was the reason why I asked for help here.

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Advocate ,
Mar 30, 2021 Mar 30, 2021

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If "Check for update" option is missing from Help menu, most likely reason is that bUpdater policy is set to disable Updates for this product.

You should be able to google for bUpdater registry value or search this forum.

Normally bUpdater is set by the company IT department when deploying a product.

The other indication of this PC being a part of a company is that you are not able to install latest patch. Admins often create AIP (admin install point), patch it with the latest available at a time Patch and deploy to the systems. In this scenario there is no target product for a later Patch - for example the Patch you tried to use.

 

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