I have Adobe Acrobat Pro DC Version 2021.20138. For any PDF document with a web hyperlink it takes 1-2 minutes to load the webpage--often freezing the document. I've tested this on another machine without my Adobe Acrobate Pro version and there is no problem. This issue started in the last week and I have changed no settings. Is there anything I can do to fix this problem.
I tried both of these things and loading any hyperlink that goes to the web either times out or takes at least 1-2 minutes. I've even found if I download the same PDF from SharePoint and open it in a tab of my web browser rather than separately in Acrobat the links work fine. Any ideas? Right now I'm paying for a product that functions worse than the free acrobat. Thanks.
Sorry for not being able to get in touch with you on time. A follow-up update to Acrobat and Reader DC Feb 2021 release for Windows & Mac 21.001.20142 optional update, is available which addresses some important issues.