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Hyperlink works on acrobat reader/ preview but not in mail

New Here ,
Nov 19, 2020

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Why doesn't the hyperlänk work when i attach the pdf to an email on Mac mail? It works perfectly well when pdf is opened in viewer.

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I can tell you NOBODY uses PDF for the direct deliverable in an email. The reason is simple: most mail apps don't show a PDF attachment at all. You need HTML format mail, and a specialist editor for creating it. One that people talk about, but I never used it, is mailchimp.

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Hyperlink works on acrobat reader/ preview but not in mail

New Here ,
Nov 19, 2020

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Why doesn't the hyperlänk work when i attach the pdf to an email on Mac mail? It works perfectly well when pdf is opened in viewer.

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Correct answer by Test Screen Name | Most Valuable Participant

I can tell you NOBODY uses PDF for the direct deliverable in an email. The reason is simple: most mail apps don't show a PDF attachment at all. You need HTML format mail, and a specialist editor for creating it. One that people talk about, but I never used it, is mailchimp.

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Nov 19, 2020 0
Most Valuable Participant ,
Nov 19, 2020

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What application/plugin is used to view the file in the mail app?

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New Here ,
Nov 19, 2020

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I opened Mail preferences to see if there were any plugins but the tab manage plugins isn’t there. So I don’t know the answer to your question, sorry

Skickat från min iPhone

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Most Valuable Participant ,
Nov 19, 2020

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Mac mail uses no Adobe tech, and treats PDF as dead pictures. Only one page PDFs show. 

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New Here ,
Nov 19, 2020

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Nevertheless I get lots of email marketing campaings with buttons that are clickable and redirect me to a webpage. If they succeed so should I. I'm completely new with Adobe. My assumption is I'm missing something. Can't be that hard

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Most Valuable Participant ,
Nov 19, 2020

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I can tell you NOBODY uses PDF for the direct deliverable in an email. The reason is simple: most mail apps don't show a PDF attachment at all. You need HTML format mail, and a specialist editor for creating it. One that people talk about, but I never used it, is mailchimp.

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New Here ,
Nov 19, 2020

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Yes, I've heard of mailchimp as well. Maybe I should check that out, thanx

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