Hyperlinks are not working in PDF .

New Here ,
Feb 23, 2021 Feb 23, 2021

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When we are trying to send the pdf files as attachement to employees, hyperlinks are not working. We never faced this issue before. The version we are using is Adobe Acrobat Pro 2017 - 2017 Release (Classic). 

 

Any suggestions would be appericiated.

 

Thanks!

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Install update and subscribe to Acrobat, PDF forms

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Most Valuable Participant ,
Feb 23, 2021 Feb 23, 2021

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- What kind of hyperlinks? Where do they point to/do when clicked?

- What does "do not work" means, exactly? What happens when you click them?

- In what application is the file opened?

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New Here ,
Feb 23, 2021 Feb 23, 2021

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Few link will get directed to SharePoint site and few for tool access. When we are clicking on them it does nothing when accessing from Adobe Acrobat Pro 2017 - 2017 Release (Classic) | Version 2017.011.30190 but when tried to access from chrome browser the hyper links are working fine.

 

 

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