I added google drive account

New Here ,
May 24, 2019 May 24, 2019

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But every time I want to access my drive account in adobe dc I have to login to my google drive account. Can I set this up to keep me logged in to my drive account.

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General troubleshooting

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Adobe Employee ,
Aug 01, 2019 Aug 01, 2019

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Hi SarabiaHCR,

Apologies for the delay in response, I hope you would be able to fix it by now.

If the problem still persists, you may follow the troubleshooting steps below:

  • Go to Edit> (Windows), Adobe Reader/Adobe Acrobat DC (Mac)>Preferences>General>Select Show online storage while opening the file and saving the file.
  • Reboot the system and check.

Let us know if you need more help.

Regards,

Amal

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New Here ,
Oct 18, 2019 Oct 18, 2019

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I have the same problem: every time that I open Reader I have to log in again.  When I opened the settings that you recommended both of those boxes were already checked.  What do I do next?

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New Here ,
Mar 17, 2021 Mar 17, 2021

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Hi ,  I have the same problem . I've tried  your solution and it's not working . Thanks

 

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