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I can't open Acrobat DC

New Here ,
Aug 08, 2020

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I get a message that says the app can't reach the Adobe servers. I am connected to the internet (everything else on my computer and browser is working and loading), and I just payed this month's bill. What can I do? Thanks!!

 

Screen Shot 2020-08-08 at 14.15.48.png

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I can't open Acrobat DC

New Here ,
Aug 08, 2020

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I get a message that says the app can't reach the Adobe servers. I am connected to the internet (everything else on my computer and browser is working and loading), and I just payed this month's bill. What can I do? Thanks!!

 

Screen Shot 2020-08-08 at 14.15.48.png

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Adobe Community Professional ,
Aug 09, 2020

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Hi MiguelRuiz_00,

 

Please try the suggestions by Adobe in this guide.

 

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

If you don'r have success, contact Adobe support by way of the link below.

 

https://helpx.adobe.com/ca/contact.html

 

Good luck

.mj

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