I can't open Acrobat DC

[MiguelRuiz_00]

I get a message that says the app can't reach the Adobe servers. I am connected to the internet (everything else on my computer and browser is working and loading), and I just payed this month's bill. What can I do? Thanks!!

[@mj]

Hi MiguelRuiz_00,

Please try the suggestions by Adobe in this guide.

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

If you don'r have success, contact Adobe support by way of the link below.

https://helpx.adobe.com/ca/contact.html

Good luck

.mj