I cannot record an audio file

New Here ,
Mar 06, 2021 Mar 06, 2021

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Hello, I cannot record an audio file and this message keeps popping up:
All wave devices that can record files in the current format are in use. Wait until a wave device is free, and then try again.

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Rich media and 3D

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Adobe Community Professional ,
Mar 06, 2021 Mar 06, 2021

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What exactly in what program on what OS are you doing. Please give more information so that we may have a chance to try reproducing your problem.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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New Here ,
Mar 06, 2021 Mar 06, 2021

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Hello, thanks for your interest, my computer is running Windows 10, and the problem that I am facing with adobe acrobat when I try to record a voice note clearing this message and preventing me from that:
All wave devices that can record files in the current format are in use. Wait until a wave device is free, and then try again.
I don't even know what the wave device is, and I have checked that the program is up to date and I'm still facing the problem. Please help, thanks.

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Adobe Community Professional ,
Mar 06, 2021 Mar 06, 2021

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Try turning off the Protected Mode.

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New Here ,
Mar 07, 2021 Mar 07, 2021

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I did but I still have the same problem.

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