i have a huge cursor when i open pdf how do i shrink this to normal sized cursor?

Community Beginner ,
Jul 09, 2018 Jul 09, 2018

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I am getting a huge "paragraph" sized cursor when i open a new pdf...how do i reduce this to a standard cursor size?

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PDF forms, Windows

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correct answers 1 Correct Answer

Most Valuable Participant , Aug 16, 2018 Aug 16, 2018
Acrobat 9 is an old version, not compatible with Windows 10.

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Adobe Community Professional ,
Jul 09, 2018 Jul 09, 2018

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Interesting.  Could you post a screenshot of this phenomenon, as well as some details of your software (Acrobat version & Operating System)?  It might help troubleshoot.

My best,

Dave

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Community Beginner ,
Jul 09, 2018 Jul 09, 2018

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large cursor.jpg

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Community Beginner ,
Jul 09, 2018 Jul 09, 2018

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Dave,

This occurs when i "print" a new document as pdf from the print icon.

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Adobe Employee ,
Jul 11, 2018 Jul 11, 2018

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Hi Cabinetguy,

Could you please let us know how exactly you are creating a PDF?

Are you converting a webpage to PDF?

Please let us know the Adobe Acrobat version installed on your machine.

You can check the version with the help of the steps mentioned in this help document Identify the product and its version for Acrobat and Reader DC.

Are you on a Mac or Windows? What is the OS version?

We will be waiting for your response.

Regards,

Meenakshi

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New Here ,
May 28, 2019 May 28, 2019

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Hi I have got same issue. Win 10 and Acrobat DC 19.012.20034.

It happens only when I am using Adobe PDF printer. Does not happen with Microsoft Print to PDF. It looks like the doc is divinded into large areas or so. Hard to determine what is the cause.

Anyone any idea how to fix it?

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New Here ,
Aug 15, 2018 Aug 15, 2018

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Hello,

I have the same issue. Whenever I convert webpage to pdf document.

I am using adobe acrobat 9 with windows 10 and chrome browser.

Regards

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Most Valuable Participant ,
Aug 16, 2018 Aug 16, 2018

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Acrobat 9 is an old version, not compatible with Windows 10.

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New Here ,
Apr 22, 2021 Apr 22, 2021

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So what's the answer for anyone with this same problem using Adobe Acrobat DC Pro 2021 running on Windows 10, current.

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New Here ,
Jul 01, 2020 Jul 01, 2020

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What I found is that if you Print the file to a new pdf and resave it, that should take care of the issue. It worked for me anyway.

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New Here ,
Nov 24, 2020 Nov 24, 2020

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I have this issue too. When tried to re-print one of these many pdf's, Acorobat DC locked up, couldn't understand its own file encoding?? When copying text with giant cursor, then paste, the text is encoded in  a webdings style of font. I need cut/paste from docs all day long. Is there a fix?? Win 10, current. Acrobat DC, current version.

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New Here ,
Nov 24, 2020 Nov 24, 2020

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Windows "Save to PDF" works. Its definately only happening for all pdf's generated by Acrobat. Still needs fix.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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me too.

This is the document zoomed out to about 5% and then used the insert text at cursor tool to show in blue the size of cursor.. this happens with every document i open. 

 

helpimage.png

 

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New Here ,
Mar 04, 2021 Mar 04, 2021

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Me too. Adobe Acrobat DC Pro 2021

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New Here ,
Apr 22, 2021 Apr 22, 2021

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Ditto. Adobe Acrobat DC Pro 2021 running on Windows 10.

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