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i have a huge cursor when i open pdf how do i shrink this to normal sized cursor?

Community Beginner ,
Jul 09, 2018

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I am getting a huge "paragraph" sized cursor when i open a new pdf...how do i reduce this to a standard cursor size?

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Correct answer by try67 | Most Valuable Participant

Acrobat 9 is an old version, not compatible with Windows 10.

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i have a huge cursor when i open pdf how do i shrink this to normal sized cursor?

Community Beginner ,
Jul 09, 2018

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I am getting a huge "paragraph" sized cursor when i open a new pdf...how do i reduce this to a standard cursor size?

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Correct answer by try67 | Most Valuable Participant

Acrobat 9 is an old version, not compatible with Windows 10.

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PDF forms, Windows

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2.7K

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Jul 09, 2018 0
Adobe Community Professional ,
Jul 09, 2018

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Interesting.  Could you post a screenshot of this phenomenon, as well as some details of your software (Acrobat version & Operating System)?  It might help troubleshoot.

My best,

Dave

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Jul 09, 2018 0
Community Beginner ,
Jul 09, 2018

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large cursor.jpg

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Jul 09, 2018 0
Community Beginner ,
Jul 09, 2018

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Dave,

This occurs when i "print" a new document as pdf from the print icon.

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Jul 09, 2018 0
Adobe Employee ,
Jul 11, 2018

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Hi Cabinetguy,

Could you please let us know how exactly you are creating a PDF?

Are you converting a webpage to PDF?

Please let us know the Adobe Acrobat version installed on your machine.

You can check the version with the help of the steps mentioned in this help document Identify the product and its version for Acrobat and Reader DC.

Are you on a Mac or Windows? What is the OS version?

We will be waiting for your response.

Regards,

Meenakshi

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Jul 11, 2018 1
New Here ,
May 28, 2019

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Hi I have got same issue. Win 10 and Acrobat DC 19.012.20034.

It happens only when I am using Adobe PDF printer. Does not happen with Microsoft Print to PDF. It looks like the doc is divinded into large areas or so. Hard to determine what is the cause.

Anyone any idea how to fix it?

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May 28, 2019 0
New Here ,
Aug 15, 2018

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Hello,

I have the same issue. Whenever I convert webpage to pdf document.

I am using adobe acrobat 9 with windows 10 and chrome browser.

Regards

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Aug 15, 2018 0
Most Valuable Participant ,
Aug 16, 2018

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Acrobat 9 is an old version, not compatible with Windows 10.

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Aug 16, 2018 1
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New Here ,
Jul 01, 2020

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What I found is that if you Print the file to a new pdf and resave it, that should take care of the issue. It worked for me anyway.

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Jul 01, 2020 0