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I have digitally signed a document but the Signature isn't registered by the pdf

New Here ,
Aug 06, 2020

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I have digitally signed a document but in the signatures scroll it says the field is still an unsigned field.  When you go to the field you see my signature and I can't delete it or resign it.   The signature I used is under my trusted signatures.   The issue is that this form is used by multiple automated processes that only work if my digital signature is there and registered by the document.  I can't just get a new version because that changes all the keys in the form fields.  I worked with an Adobe support person, I have Acrabat Pro DC but they couldn't figure it out and recommended I post to this forum.   Any help would be greatly appreciated.  

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Security digital signatures and esignatures

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I have digitally signed a document but the Signature isn't registered by the pdf

New Here ,
Aug 06, 2020

Copy link to clipboard

Copied

I have digitally signed a document but in the signatures scroll it says the field is still an unsigned field.  When you go to the field you see my signature and I can't delete it or resign it.   The signature I used is under my trusted signatures.   The issue is that this form is used by multiple automated processes that only work if my digital signature is there and registered by the document.  I can't just get a new version because that changes all the keys in the form fields.  I worked with an Adobe support person, I have Acrabat Pro DC but they couldn't figure it out and recommended I post to this forum.   Any help would be greatly appreciated.  

TOPICS
Security digital signatures and esignatures

Views

27

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 06, 2020 0

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