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I own the Adobe creative suite from 2010. I lost Acrobat.

New Here ,
May 29, 2020

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I own the Adobe Creative suite from 2010. I lost Acrobat. I contacted your help desk 3 times
to no avail.

I am a working artist who has just been laid off and I need to work from home. I really need someone to call me and reload Acrobat to my system. I need someone from Adobe service to help me.
If you could actually log on to my mac and do it that would be amazing. I am an artist, not a tech person, and I really need HELP. I have been trying for over a month to get someone to help me.
Please call me or email; I need someone who knows what they are doing with an
IMac OS X EL Capitan version 10.11.6

 

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I own the Adobe creative suite from 2010. I lost Acrobat.

New Here ,
May 29, 2020

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I own the Adobe Creative suite from 2010. I lost Acrobat. I contacted your help desk 3 times
to no avail.

I am a working artist who has just been laid off and I need to work from home. I really need someone to call me and reload Acrobat to my system. I need someone from Adobe service to help me.
If you could actually log on to my mac and do it that would be amazing. I am an artist, not a tech person, and I really need HELP. I have been trying for over a month to get someone to help me.
Please call me or email; I need someone who knows what they are doing with an
IMac OS X EL Capitan version 10.11.6

 

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[This is a public forum, not Adobe support, please do not post personal information]

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Most Valuable Participant ,
May 29, 2020

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For CS6 back to CS4 you may download ONLY if you bought direct from Adobe via download
-Log-in to your account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
--as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
--if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought a download from a 3rd party vendor you will need to contact that vendor

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