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Images not saving in prepared form

New Here ,
Aug 08, 2018 Aug 08, 2018

Hi!

I have a form I created in Adobe Acrobat Pro DC. I have two field to insert images. When I have the form and then add all the text and add the two images, it displays correctly as intended. I save with a new filename and close. When I email the form, the text shows up but the image files do not.

Any help out there?

Screen Shot 2018-08-08 at 3.07.25 PM.png

Screen Shot 2018-08-08 at 3.08.06 PM.png

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PDF forms
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1 ACCEPTED SOLUTION
LEGEND ,
Aug 08, 2018 Aug 08, 2018
LATEST

The most reliable way to do this is to flatten the form before you email it. This converts all of the fields to regular page contents, so you don't have to worry about what PDF viewer your users have. Post again if you need help flattening the form.

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Community Expert ,
Aug 08, 2018 Aug 08, 2018

Open the file with Adobe Acrobat.

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New Here ,
Aug 08, 2018 Aug 08, 2018

Yes, the images do show up when I reopen it in Acrobat. But when I email it, they don't.

IMG_CAD9EF716C6D-1.jpeg

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Community Expert ,
Aug 08, 2018 Aug 08, 2018

Did you open the file in Acrobat Reader?

When you open the file in Acrobat Reader you will see the images.

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LEGEND ,
Aug 08, 2018 Aug 08, 2018
LATEST

The most reliable way to do this is to flatten the form before you email it. This converts all of the fields to regular page contents, so you don't have to worry about what PDF viewer your users have. Post again if you need help flattening the form.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines