[Import & Export]-Unable to print to pdf after updating the Windows OS.

[TravisSN]

After upgrading windows 10 to V1903 I lost the ability to print to pdf. I have updated to the latest version 1909 of windows and still have the same issue. If I go into printers & scanners it shows all pdf printers as not connected including Microsoft print to pdf. Has anyone else experienced this and if so have you found a fix?

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[HARSHIKA_VERMA]

Hi Travis, 

Sorry to hear you are unable to print to pdf in XD after updating system. Would you mind confirming if you are exporting the file as a PDF from XD and then trying to print something? Are you using the latest version of XD?

We would request you to please check out these articles:

• https://helpx.adobe.com/in/acrobat/kb/add-pdf-printer-manually.html 
• https://helpx.adobe.com/in/acrobat/using/print-to-pdf.html

Let us know if that helps.

Thanks,

Harshika

[TravisSN]

This issues happens when you use the print to PDF feature of adobe. As mentioned if I go into my printers and scanners and look at my printers all my print to pdf printers including adobe state not connected. I am running the latest version of XD.

Thanks 

Travis