Highlighted

Ingra font missing even though it's activated

New Here ,
Nov 04, 2020

Copy link to clipboard

Copied

Hi, firstly i'm a complete novice so apologies if this is a silly question but would love some help. I'm trying to edit a document in Acrobat where the font used is Ingra so when I go to type it replaces it with Minion because it says Ingra is missing.
I've gone into 'My Adobe Fonts' at all the Ingra family fonts are activated and are showing as 'active fonts'. I have tried deactivating then activating plus reinstalling and shutting down Adobe as well as completely uninstalling and reinstalling on my computer but still not working. 

I only have one account and signed in the same on Acrobat as i am on the Adobe account. Any suggestions would be super helpful.
I've added a few screenshots for clarity

 

Thank you

Tom N

 

Tom5E9C_0-1604485859320.pngTom5E9C_1-1604485891695.png

Tom5E9C_2-1604485963627.png

 

TOPICS
Comment review and collaborate PDF, Edit and convert PDFs, How to, PDF forms

Views

19

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Ingra font missing even though it's activated

New Here ,
Nov 04, 2020

Copy link to clipboard

Copied

Hi, firstly i'm a complete novice so apologies if this is a silly question but would love some help. I'm trying to edit a document in Acrobat where the font used is Ingra so when I go to type it replaces it with Minion because it says Ingra is missing.
I've gone into 'My Adobe Fonts' at all the Ingra family fonts are activated and are showing as 'active fonts'. I have tried deactivating then activating plus reinstalling and shutting down Adobe as well as completely uninstalling and reinstalling on my computer but still not working. 

I only have one account and signed in the same on Acrobat as i am on the Adobe account. Any suggestions would be super helpful.
I've added a few screenshots for clarity

 

Thank you

Tom N

 

Tom5E9C_0-1604485859320.pngTom5E9C_1-1604485891695.png

Tom5E9C_2-1604485963627.png

 

TOPICS
Comment review and collaborate PDF, Edit and convert PDFs, How to, PDF forms

Views

20

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 04, 2020 0

Have something to add?

Join the conversation