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Inserted Stamps Not Working Properly

New Here ,
Nov 13, 2020

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Hello All,

 

I have two clients with Acrobat Pro having lots of issues with stamps they are inserting. Sometimes the stamps will interset themselves upside down, and they are unable to get them inverted. Other times the stamp is unable to be selected as in clicking on the stamp and trying to move it causes the whole entire page to move. Sometimes the stamps will have large blue outline boxes around them as if they are for resizing, and other times it will select a tiny part of the stamp, but not the whole thing.

 

Anyone else experience these symptoms when inserting and moving stamps around? Seems to happen on random documents and not every single one. I have uninstalled and reinstalled Adobe as well as making sure the PC is up to date.

 

Thanks for any input or feedback.

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Inserted Stamps Not Working Properly

New Here ,
Nov 13, 2020

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Hello All,

 

I have two clients with Acrobat Pro having lots of issues with stamps they are inserting. Sometimes the stamps will interset themselves upside down, and they are unable to get them inverted. Other times the stamp is unable to be selected as in clicking on the stamp and trying to move it causes the whole entire page to move. Sometimes the stamps will have large blue outline boxes around them as if they are for resizing, and other times it will select a tiny part of the stamp, but not the whole thing.

 

Anyone else experience these symptoms when inserting and moving stamps around? Seems to happen on random documents and not every single one. I have uninstalled and reinstalled Adobe as well as making sure the PC is up to date.

 

Thanks for any input or feedback.

TOPICS
Crash or freeze, Edit and convert PDFs

Views

28

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 13, 2020 0
Adobe Employee ,
Nov 16, 2020

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Hi ,

 

Thanks for reporting the issue to us. Could you please share the version of the Acrobat Pro on which this issue is happening. If possible,please attach a video with the reproduicble steps .

 

Thanks

Mehak Aggarwal 

 

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Nov 16, 2020 0