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Interactive PDF, created in AcrobatPro looses interactivity on iPad with Acrobat reader ???

New Here ,
Jul 09, 2020

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I made an interactive PDF on AcrobatPro (kind of index with links to other pages, one home page, and back to where you come from). Some of the links are working when I open it on my iPad's, others don't.

They are all the same kind of links: button, relating to a certain page. Why is this?

What do I do wrong? Is there a special export? Do I need to save the original in AcrobatPro (where it works perfectly) as a special format??? Who can help me?

 

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Interactive PDF, created in AcrobatPro looses interactivity on iPad with Acrobat reader ???

New Here ,
Jul 09, 2020

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I made an interactive PDF on AcrobatPro (kind of index with links to other pages, one home page, and back to where you come from). Some of the links are working when I open it on my iPad's, others don't.

They are all the same kind of links: button, relating to a certain page. Why is this?

What do I do wrong? Is there a special export? Do I need to save the original in AcrobatPro (where it works perfectly) as a special format??? Who can help me?

 

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Adobe Community Professional ,
Jul 09, 2020

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What links are not working?

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New Here ,
Jul 09, 2020

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Alle the Hyperlinks are links to other pages in the same file. So I created a kind of 'Homepage that one should be able to link to from any page. This is also one that isn't working on the iPad but perfectly on the MacBook Pro ...

 

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Adobe Community Professional ,
Jul 09, 2020

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How does you create the links to the Homepage?

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New Here ,
Jul 14, 2020

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Can I send you a copy of the file, for you to have a look at ... Due to Corona I need it urgently for my business, and I have no time to be on this community all the time, sorry. (info@tholvanpluto.be)

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Adobe Community Professional ,
Jul 14, 2020

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In Acrobat use Tools > Share and post the link.

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New Here ,
Jul 15, 2020

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Adobe Community Professional ,
Jul 15, 2020

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Change the Mouse Down events to Mouse Up.

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New Here ,
Jul 16, 2020

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Thank you for this suggestion, but unfortunately - after I changed every button in the file - I still have the same problem with exactly the same buttons. The half that were working still work with the 'Mouse Up', the others that weren't working still don't on the iPad (and do work on the MacBook Pro) ... any other suggestion?

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