Is Acrobat XI Pro compatible with Windows 10?

New Here ,
Jul 31, 2015 Jul 31, 2015

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Is Acrobat XI Pro compatible with Windows 10?

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Install update and subscribe to Acrobat

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Jul 31, 2015 Jul 31, 2015

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Hi steves25736277,

Acrobat XI is not been tested at the moment on MS Windows 10.

However some of the customers are able to install Acrobat version older to Acrobat XI & its working on it, so I suppose there should not be any compatibility issue with Acrobat XI. 

Latest Acrobat DC version is compatible with windows 10 Windows 10 and Adobe Creative Cloud.

Regards,

Aadesh

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New Here ,
Jul 31, 2015 Jul 31, 2015

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Thanks.   Do you know if Adobe will be testing Acrobat XI with MS Windows 10 in the near future?

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Jul 31, 2015 Jul 31, 2015

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Hey steves25736277,

I am not sure about that, however if any of our customer test's it you will get to know on the forum. So stay tuned.

Regards,

Aadesh

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Adobe Employee ,
Nov 12, 2015 Nov 12, 2015

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Hi Steve,

Acrobat 11 is now compatible with Windows 10.

Please look at the following article for reference:

System requirements | Acrobat family of products—older versions (XI, X, 9)

Regards,

Anoop

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Community Beginner ,
Dec 20, 2015 Dec 20, 2015

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When I try to make Adobe Acrobat my default for opening PDF files Windows 10 gives me all of the dialog boxes to make it happen, then refuses. Insists upon opening them with Internet Explorer. Very frustrating. I can open PDF files only from within the Acrobat application when it is running. Any clues here? I am running Adobe Acrobat XI Pro.

thanks

Terri

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Adobe Employee ,
Dec 20, 2015 Dec 20, 2015

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Hi Steve,

Try This : Right click any pdf -> Select 'Open with' -> Choose default Program -> Select Acrobat XI Pro from the list and click OK.

Let me know if the issue persists.

Regards,
Rahul

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Community Beginner ,
Dec 20, 2015 Dec 20, 2015

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If I right click and choose Open with -> Adobe I can have Adobe. If I double click it auto opens with Internet Explorer. It would be nice to double click and have them open with Acrobat.

I cannot now seem to get the sequence starting where I get to choose my Default apps, but Acrobat was refused multiple times when I tried to make it the default.

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Community Beginner ,
Dec 20, 2015 Dec 20, 2015

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Sorry it is called Microsoft Edge. Icon looks like IE.

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New Here ,
Jan 04, 2016 Jan 04, 2016

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Try this:

Go to setting in Windows 10

Go to Default APPS

At the bottom of the list are three text lines, select CHOOSE DEFAULT APPS BY FILE TYPE

Scroll down until you get to  .pdf

Left click on the Microsoft Edge Icon

You will then have a choice to select Adobe, Edge or browse the store for a different app

Select Adobe.  This will change all your PDF, PDX ext files to open with Adobe.

Hope it helps.

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New Here ,
Mar 10, 2016 Mar 10, 2016

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I'm having trouble getting a download of Acrobat XI pro (received from Adobe website) to load on windows 10.  It is a .dmg file and Windows 10 doesn't know how to open it.  Any suggestions?

Rich

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New Here ,
Aug 05, 2016 Aug 05, 2016

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.dmg is Apple's Image format. You need the Win version.

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New Here ,
Feb 02, 2021 Feb 02, 2021

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It doesn't help because every time Microsoft does an update, they change all of your settings and set Edge as the pdf program to use.

 

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New Here ,
Sep 11, 2016 Sep 11, 2016

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Hi - I just upgraded to Windows 10 (after restoring failed hard drive)  - Acrobat XI Pro stopped working with error message "Serial number you provided is valid, but qualifying product can not be found on this computer". Any suggestions?

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Most Valuable Participant ,
Sep 11, 2016 Sep 11, 2016

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That means your license for Acrobat XI is an upgrade, so you must specify the serial number of your full previous version if you want to install it.

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New Here ,
Sep 12, 2016 Sep 12, 2016

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That was the issue. I wish the error message was more helpful.

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Community Beginner ,
Oct 17, 2016 Oct 17, 2016

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Adobe Pro XI works and installed on Windows 10 but is causing software to crash.

We use Microsoft Project and it is constantly crashing the software. When we check for updates it says the update failed. Any ideas?

Anna.

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Community Beginner ,
Oct 17, 2016 Oct 17, 2016

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I found a link for the adobe acrobat updates to install manually. You could try that. But I'm not sure if you just download the latest update and will that include the incremental updates.

Adobe - Acrobat : For Windows

http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows

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New Here ,
Feb 02, 2021 Feb 02, 2021

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It is Windows 10.  Every time an upgrade takes place with Windows 10, it changes all of your settings to make Edge the pdf reader.  And it has corrupted Adobe Acrobat XI.  Microsoft is setting up a monopoly, requiring your computer to use their software.

 

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