Issue with PDF Viewer

New Here ,
Mar 31, 2021 Mar 31, 2021

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I am using  Document Services PDF Embed API but having issues with pdf files that have a very large quantity of bookmarks. It fails to load the bookmarks.

Can someone assist if there is any fix?

 

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Adobe Community Professional ,
Apr 01, 2021 Apr 01, 2021

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Can you share the PDF file in question?

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New Here ,
Apr 01, 2021 Apr 01, 2021

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I can't need to get approval from legal and compliance which I think will not be able to, do you know if there is any issue or bug logged against this issue?

 

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Adobe Community Professional ,
Apr 01, 2021 Apr 01, 2021

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Can you give me an idea of the number of pages and the number of bookmarks in question?

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New Here ,
Apr 09, 2021 Apr 09, 2021

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Hi Joel,

I opened a case with Adobe support and they looking into in the meantime since this was a time critical we decided to approch alternate solution.

 

Thank you again for all your help!

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