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Issues with Adobe Acrobat Pro DC Immediately Closing

New Here ,
Sep 14, 2020

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Hello

I am running Acrobat Pro DC behind a proxy server and after 10 seconds or so of the software being opened I get this error in the Event Log

 

Faulting application name: Acrobat.exe, version: 20.12.20043.3217, time stamp: 0x5f3aea73
Faulting module name: AdobePIP.dll, version: 8.1.0.68, time stamp: 0x5eb931b6
Exception code: 0xc0000005
Fault offset: 0x00008751
Faulting process ID: 0x37e0
Faulting application start time: 0x01d68b1dae5e16e6
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AdobePIP.dll
Report ID: 31cfbf88-4c2e-4113-b3ee-6c9f23501209
Faulting package full name:
Faulting package-relative application ID:

 

Even if i bypass the proxy server i still get this error when opening.

 

Any ideas?

TOPICS
Crash or freeze, General troubleshooting

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Issues with Adobe Acrobat Pro DC Immediately Closing

New Here ,
Sep 14, 2020

Copy link to clipboard

Copied

Hello

I am running Acrobat Pro DC behind a proxy server and after 10 seconds or so of the software being opened I get this error in the Event Log

 

Faulting application name: Acrobat.exe, version: 20.12.20043.3217, time stamp: 0x5f3aea73
Faulting module name: AdobePIP.dll, version: 8.1.0.68, time stamp: 0x5eb931b6
Exception code: 0xc0000005
Fault offset: 0x00008751
Faulting process ID: 0x37e0
Faulting application start time: 0x01d68b1dae5e16e6
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AdobePIP.dll
Report ID: 31cfbf88-4c2e-4113-b3ee-6c9f23501209
Faulting package full name:
Faulting package-relative application ID:

 

Even if i bypass the proxy server i still get this error when opening.

 

Any ideas?

TOPICS
Crash or freeze, General troubleshooting

Views

25

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 14, 2020 0

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