Issues with pdf opening

New Here ,
Apr 01, 2021 Apr 01, 2021

Copy link to clipboard

Copied

When I Click on a pdf to open it takes like 2 minutes to open. What can I do to fix this?

TOPICS
How to

Views

62

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 01, 2021 Apr 01, 2021

Copy link to clipboard

Copied

LATEST

Hey,

Hope you are doing well.

Would you mind confirming the exact application used to work and open the PDF file? Also, is this a performance issue with multiple PDF files or a single one? 

You may check the following details and see if that helps:

1- Try opening a different file and see if that helps

2- Check for application update Open Acrobat DC>Help>Check for update

3-  Navigate to Acrobat>Edit>Preferences>Security (Enhanced)>disable "Protected View" and "Enhanced Security">OK>close and reopen Acrobat and check the performance

4- If it still doesn't work then reset the Acrobat's preferences following these steps: https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792... 

 

Thanks,

Akanchha

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines