Issues with saving a PDF form following initial filling

[deborah.noble]

Hi

I have been working on a form which is filled in each week using Adobe Reader.  I created the form in Acrobat PRO DC and in trialling it, have discovered that once week one has been inputted into the fields in the form and saved, when I open it to fill in week two, it won't allow me to simply save the document.  I have to give it a new file name.  I don't want to do this.  Does anyone know how to fix this?  Is it even possible?

Thanks

Debs 🙂

[Amal.]

Hi Debs,

We are sorry for the trouble. As described, on saving the file you are getting the option to save as with a file name.

What is the version of the Adobe Acrobat Reader you are using? To check the version go to Help > About Adobe Acrobat Reader DC

Make sure you have the latest version 20.009.20067 installed. Go to Help > Check for Updates.

Also please try the following preference setting and see if that helps. Open the Adobe Acrobat Reader DC > Go to Edit (Windows), Adobe Acrobat Reader DC (Mac) > Preferences > Enhanced Security > Uncheck 'Enhanced security at startup' > Click OK and reboot the application. and check

Let us know how it goes

Regards

Amal