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Just purchased, but cant access...

New Here ,
Feb 11, 2021 Feb 11, 2021

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I just purchased the Adobe Editor at $1.99 per month. I edited my first PDF beautifully. However, when I try to edit the next PDF, it says that I need to re-purchase the editor program.

Was I supposed to get some sort of direct access to this program?  When I try to edit additional PDFs, the link takes me to the website again and asks me to purchase a plan...which I already have done.  UGH!

 

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Community Expert ,
Feb 11, 2021 Feb 11, 2021

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Please post a link to the website.

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Community Expert ,
Feb 11, 2021 Feb 11, 2021

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Community Expert ,
Feb 12, 2021 Feb 12, 2021

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An Adobe Acrobat subscription is $21.99/month.

If you really did pay $1.99 then I suspect you were scammed, and simply supplied with the Adobe link for the 7-day trial.

 

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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New Here ,
Feb 12, 2021 Feb 12, 2021

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Adobe website advertises $1.99/ month for Adobe Acrobat DC. No scam.
Ive been able to edit since I left this post originally. My guess is that
it took some time for Adobe to register my account. Everything is
currently working fine as of now.

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LEGEND ,
Feb 12, 2021 Feb 12, 2021

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Please let us know the exact name of the subscription you purchased. Adobe do have a plan at 1.99/month but not "editor". There are many plans, so the exact name is key. 

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New Here ,
Feb 12, 2021 Feb 12, 2021

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Adobe Acrobat DC

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Community Expert ,
Feb 12, 2021 Feb 12, 2021

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adobe acrobat is more than $1.99/month (as previously noted).

 

check your account and embed* a screenshot showing your subscription, https://account.adobe.com

 

*

kglad_0-1613139868702.png

 

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