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License Question: Can you have two users with one email address use one licenses?

New Here ,
Aug 20, 2020 Aug 20, 2020

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I have a situation where two users that have a shared email address want to use one license of Acrobat, but not at the same time.  I'm not sure if they share the same pc or not.  Is this an option or are two licenses needed?  Also curious about the same situation using Creative Cloud.  Thanks!

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Adobe Employee , Aug 20, 2020 Aug 20, 2020

Hi John

 

We are sorry for the trouble. As described you want to know if two users sharing the same email can use one license of Acrobat.

 

As per the Adobe general terms of use , you must not enable or allow others to use the Services or Software using your account information. For more information, please refer to the 'User Conduct' of the 'Adobe general term of use' https://www.adobe.com/in/legal/terms.html

 

Hope this information will help

 

Regards

Amal

 

 

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Adobe Employee ,
Aug 20, 2020 Aug 20, 2020

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Hi John

 

We are sorry for the trouble. As described you want to know if two users sharing the same email can use one license of Acrobat.

 

As per the Adobe general terms of use , you must not enable or allow others to use the Services or Software using your account information. For more information, please refer to the 'User Conduct' of the 'Adobe general term of use' https://www.adobe.com/in/legal/terms.html

 

Hope this information will help

 

Regards

Amal

 

 

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New Here ,
Feb 26, 2023 Feb 26, 2023

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In my case, can an Adobe Acrobat license be used as a common user as a plug-in within another application we intend to use for signing of documents from within that application. The common user's credentials will be used by a certain number of users, via the application.

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