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Lost of a lot of pdf files

New Here ,
Aug 19, 2020

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I recently updated my acrobat reader,

I recently realised that a lot of pdf files are not anymore in there folder. The folders are still there but they are empty.  All researches by name did not work out! Is it possible that while I was upgrading the program, the old pdf files got hidden somewhere?

 

There is absolutely nothing that installing, updating, uninstalling, or reinstalling Adobe Acrobat Reader would do delete or move any user PDF files, assuming that you aren't saving such PDF files in the Acrobat Reader's own program directory (which is exceptionally unlikely!).

 

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General troubleshooting, How to

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Lost of a lot of pdf files

New Here ,
Aug 19, 2020

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Copied

I recently updated my acrobat reader,

I recently realised that a lot of pdf files are not anymore in there folder. The folders are still there but they are empty.  All researches by name did not work out! Is it possible that while I was upgrading the program, the old pdf files got hidden somewhere?

 

There is absolutely nothing that installing, updating, uninstalling, or reinstalling Adobe Acrobat Reader would do delete or move any user PDF files, assuming that you aren't saving such PDF files in the Acrobat Reader's own program directory (which is exceptionally unlikely!).

 

TOPICS
General troubleshooting, How to

Views

21

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Aug 19, 2020 0
Adobe Employee ,
Aug 19, 2020

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There is absolutely nothing that installing, updating, uninstalling, or reinstalling Adobe Acrobat Reader would do delete or move any user PDF files, assuming that you aren't saving such PDF files in the Acrobat Reader's own program directory (which is exceptionally unlikely!).

 

- Dov Isaacs, Principal Scientist, Adobe

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