Mac Acrobat Pro asking for login every time

New Here ,
Apr 07, 2021 Apr 07, 2021

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Running Acrobat Build: 21.1.20145.425325 on Mac OSX 11.2.3

 

Acrobat is asking me to log into creative cloud almost every time I load Acrobat.  Just opening a PDF in email is bringing up the login screen.


I can see having to log in once a month, but daily is certainly a problem.


Any ideas on what I'm missing?

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General troubleshooting

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Adobe Employee ,
Apr 07, 2021 Apr 07, 2021

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Hi DerrickHalvey

 

Hope you are doing well and sorry for the trouble. As described the Acrobat Pro keeps asking you to login everytime.

 

Please check out the steps provided in the help article https://community.adobe.com/t5/acrobat/acrobat-keeps-asking-to-sign-in/m-p/11525698/redirect_from_ar... and see if that works.

 

Regards

Amal

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