Mail.app wants to sign using key "privatekey" in your keychain

New Here ,
Apr 14, 2020 Apr 14, 2020

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I wanted to sign a document using the sign/signature tool but for whatever reason, I ended creating a digital signature by mistake now I can't send the email without attaching a private key. I needed to remove this ASAP. 

 

Adobe Reader doesn't allow me to remove the certificate. i.e clicking on the "Remove Id" does nothing.

 

Screen Shot 2020-04-14 at 11.31.47.png

 

SOLUTION:

 

1. Open Keychain on your mac "search 'keychain' in Spotlight (The magnifying glass icon on the top right of your screen) or Go to >Applications>Utilities>Keychain.app

2. Find the culprit certificate in the list

3. Take a back of the key in case something goes wrong by exporting the certificate.

4. >>> Delete

5. Restart the Mail app and also the Adobe Reader app.

 

Sorted 🙂

TOPICS
Security digital signatures and esignatures

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correct answers 1 Correct Answer

New Here , Feb 03, 2021 Feb 03, 2021
Go to "my certificates' and delete them all and then send mail you should be allowed.

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New Here ,
Sep 30, 2020 Sep 30, 2020

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So which key chain is the culprit?  

I've deleted a bunch of them and none of them have the effect.

I really must remove the request to type in my password for each email --it's absurd!

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New Here ,
Dec 17, 2020 Dec 17, 2020

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Hi @Lonna5CD0 did you get this resolved.  I am having the exact same issue - it's so annoying.  Trying to solve it.  Any insights would be great.

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New Here ,
Feb 06, 2021 Feb 06, 2021

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Hey,

Did you resolve this issue. I have the same problem. I also looked under 'My Certificates' but it was empty. Its so frustrating, I cant send any mail. Thanks! 

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New Here ,
Feb 03, 2021 Feb 03, 2021

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Go to "my certificates' and delete them all and then send mail you should be allowed.

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New Here ,
Mar 04, 2021 Mar 04, 2021

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Huma5DD1's solution (delete items in "MyCertificates" - found under the Category menu in the bottom L of the Keychains window) worked for me.

Thank you so much!

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New Here ,
Apr 20, 2021 Apr 20, 2021

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Wonderful easy solution to a terrible obscure problem.  Thank you!!

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New Here ,
Apr 29, 2021 Apr 29, 2021

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Worked great so far.

Thanks and Aloha

 

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New Here ,
Mar 31, 2021 Mar 31, 2021

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This worked a treat!  Thank you 😄

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