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Mails converted to PDF

New Here ,
Aug 19, 2020

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Hello.

If i convert a mail to pdf with adobe addon from outlook, when i insert this converted pdf in other pdf, not shows the real content, instead shows the get adobe reader banner.

 

Regards.

Hi Horta,

 

Thank you for reaching out.

 

It seems that when you are creating the PDF from the mail, the output is the Adobe PDF portfolio of that file.

Please check the preferences using the steps provided below:

- In Outlook, go to Acrobat > Preferences > Settings.

- Ensure that the box for "Output Adobe PDF Portfolio when creating a new file" is unchecked.

- Save the settings by clicking on the OK button at the bottom of the Preferences window.

Now create the PDF again and try to attach that file. 

 

Hope that helps.

Let us know how it goes.

 

Thanks,

Meenakshi

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Edit and convert PDFs

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Mails converted to PDF

New Here ,
Aug 19, 2020

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Hello.

If i convert a mail to pdf with adobe addon from outlook, when i insert this converted pdf in other pdf, not shows the real content, instead shows the get adobe reader banner.

 

Regards.

Hi Horta,

 

Thank you for reaching out.

 

It seems that when you are creating the PDF from the mail, the output is the Adobe PDF portfolio of that file.

Please check the preferences using the steps provided below:

- In Outlook, go to Acrobat > Preferences > Settings.

- Ensure that the box for "Output Adobe PDF Portfolio when creating a new file" is unchecked.

- Save the settings by clicking on the OK button at the bottom of the Preferences window.

Now create the PDF again and try to attach that file. 

 

Hope that helps.

Let us know how it goes.

 

Thanks,

Meenakshi

Topics

Edit and convert PDFs

Views

54

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Adobe Employee ,
Aug 19, 2020

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Hi Horta,

 

Thank you for reaching out.

 

It seems that when you are creating the PDF from the mail, the output is the Adobe PDF portfolio of that file.

Please check the preferences using the steps provided below:

- In Outlook, go to Acrobat > Preferences > Settings.

- Ensure that the box for "Output Adobe PDF Portfolio when creating a new file" is unchecked.

- Save the settings by clicking on the OK button at the bottom of the Preferences window.

Now create the PDF again and try to attach that file. 

 

Hope that helps.

Let us know how it goes.

 

Thanks,

Meenakshi

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New Here ,
Aug 19, 2020

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Hi Meenakshi.

Uncheking this option works fine.

Thank you for your advice.

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Adobe Employee ,
Aug 19, 2020

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You are welcome. Glad to know it helped.

Thank you for updating the thread.

 

Thanks,

Meenakshi

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