Highlighted

Mails converted to PDF

New Here ,
Aug 19, 2020

Copy link to clipboard

Copied

Hello.

If i convert a mail to pdf with adobe addon from outlook, when i insert this converted pdf in other pdf, not shows the real content, instead shows the get adobe reader banner.

 

Regards.

Hi Horta,

 

Thank you for reaching out.

 

It seems that when you are creating the PDF from the mail, the output is the Adobe PDF portfolio of that file.

Please check the preferences using the steps provided below:

- In Outlook, go to Acrobat > Preferences > Settings.

- Ensure that the box for "Output Adobe PDF Portfolio when creating a new file" is unchecked.

- Save the settings by clicking on the OK button at the bottom of the Preferences window.

Now create the PDF again and try to attach that file. 

 

Hope that helps.

Let us know how it goes.

 

Thanks,

Meenakshi

TOPICS
Edit and convert PDFs

Views

64

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Mails converted to PDF

New Here ,
Aug 19, 2020

Copy link to clipboard

Copied

Hello.

If i convert a mail to pdf with adobe addon from outlook, when i insert this converted pdf in other pdf, not shows the real content, instead shows the get adobe reader banner.

 

Regards.

Hi Horta,

 

Thank you for reaching out.

 

It seems that when you are creating the PDF from the mail, the output is the Adobe PDF portfolio of that file.

Please check the preferences using the steps provided below:

- In Outlook, go to Acrobat > Preferences > Settings.

- Ensure that the box for "Output Adobe PDF Portfolio when creating a new file" is unchecked.

- Save the settings by clicking on the OK button at the bottom of the Preferences window.

Now create the PDF again and try to attach that file. 

 

Hope that helps.

Let us know how it goes.

 

Thanks,

Meenakshi

TOPICS
Edit and convert PDFs

Views

65

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 19, 2020 1
Adobe Employee ,
Aug 19, 2020

Copy link to clipboard

Copied

Hi Horta,

 

Thank you for reaching out.

 

It seems that when you are creating the PDF from the mail, the output is the Adobe PDF portfolio of that file.

Please check the preferences using the steps provided below:

- In Outlook, go to Acrobat > Preferences > Settings.

- Ensure that the box for "Output Adobe PDF Portfolio when creating a new file" is unchecked.

- Save the settings by clicking on the OK button at the bottom of the Preferences window.

Now create the PDF again and try to attach that file. 

 

Hope that helps.

Let us know how it goes.

 

Thanks,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 19, 2020 0
New Here ,
Aug 19, 2020

Copy link to clipboard

Copied

Hi Meenakshi.

Uncheking this option works fine.

Thank you for your advice.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 19, 2020 0
Adobe Employee ,
Aug 19, 2020

Copy link to clipboard

Copied

 

You are welcome. Glad to know it helped.

Thank you for updating the thread.

 

Thanks,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 19, 2020 0