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Me hicieron cobros dobles a mi tarjeta

New Here ,
Apr 08, 2021 Apr 08, 2021

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Tengo un problema con los cobros ya que cancele mis suscripciones y aún me siguen cobrando, tengo las referencias del cobro.

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Cancel subscription , Crash or freeze

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Adobe Employee ,
Apr 08, 2021 Apr 08, 2021

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Hi there

 

Hope you are doing well and sorry for the trouble. As described you have cancelled the plan and got charged for it and didn't got the refund.

 

This is something that can be rectified by our billing team. I have shared more details with you in private message please check.

 

Regards

Amal

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