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Metadata not showing in Windows 7 File Explorer

Explorer ,
Sep 05, 2020 Sep 05, 2020

I am adding Title to a .pdf file after I have created and saved it. I am using the File>Properties method as recommended by Adobe, but none of the added metadata shows. I made the .pdf with cut-and-paste text from an old online news release that doesn't seem to have any copyright attached. I am still on Windows 7, but Acrobat DC 20.012.20043 still seems to work fine in every other way. I hope finding the solution here will help others with similar questions. Thanks!

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Community Expert ,
Sep 06, 2020 Sep 06, 2020

Windows Explorer does not display PDF metadata, only file data. Contact Microsoft if you want that to change.

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Community Expert ,
Sep 06, 2020 Sep 06, 2020

This is happening in MS Windows 10 too. 

 

I am trying to help another user in another thread who reported the same issue and he can't get the file properties displayed in Windows Explorer. 

 

For example, in the case of MS Windows, when you set the Windows Explorer view to "Detailed View" , all of those file properties should be displayed for that PDF document just like it appears for MS Excel , MS Word, or MS Power Point files.

 

If you add a Title, Subject, and Author information to the XMP metadata, which is accessed via the Acrobat "Documents Properties" -->> "Description" tab --->>  "Additional Metadata" button, and also,  if you add customized properties  through the "Custom" properties tab , you should be able to see these properties in Windows Explorer ( if it is set with "Deatiled View" of course) when you navigate to a folder where this file is saved to .

 

I think that is what preditor2003 is referring to. 

 

This is starting to look like a bug unique to MS Windows environment, not sure if this has been reported back with macOS users).

 

The graphical shell  integration between the the Windows File Explorer and Adobe Acrobat seems to be failing somewhere, and unless this is a security settting that is protecting the XMP metadata of the PDF document when Acrobat has the PDF ownership in MS Windows, it wouldn't make sense to me why it has to be like that and much less  if it  has to be disabled/enabled via registry settings.

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Explorer ,
Aug 24, 2021 Aug 24, 2021
LATEST

I forgot I had posted this last year. Since then I've upgraded to Win 10 and posted again. Has anyone contacted Microsoft about this?

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