Mises à jour automatique - Automatic updates

Participant ,
May 04, 2021 May 04, 2021

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Bonjour,

Je ne parviens pas à empecher la mise àjour automatique de l'applicaton Acobat DC.

Dans les "Préférences/Utilitaire de mise à jour/", quand je decoche l'option "installer automatiquement les mises à jour", Adobe me demande d'autoriser l'installation d'un utilitaire, j'autorise et ensuite quand je reviens vérifier, l'option est toujours cochée.

Comment éviter cette mises à jour automatique d'Acrobat DC, cela ne se produit pas avec les autres applications.

 

Hello,

I'm not abble to avoid the updating of Acrobat DC.

When I turn off the option "automatiqly install updates", Adobe ask me to confirm intallation of a new application. I validate it, but when I verify the option it's always true.

How to avoid the update of Acrobat DC, it's ok withe the other Adobe applications

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Install update and subscribe to Acrobat

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Adobe Employee ,
May 04, 2021 May 04, 2021

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Hi Stoverpd

 

Hope you are doing well and sorry for the trouble. As described the Auto updater keeps on enabling by itself.

 

Acrobat's Auto-update setting can be managed by its Preferences setting. Exactly as you did. 

In you case, while changing the preferences setting, it requires your Admin password. I believe either you have got it installed on work computer, which requires administrator password or its an Enterprise license?

 

  • When changing preferences setting, Edit>Preferences>Updater> unchecked>Automatically Install updates>entered password(as requested)> make sure you press OK> and Reboot Acrobat 
  • Reopen Acrobat and check back.
  • If it still reverting to check the Automatic install updates then you probably need to check with your IT Admin to get the permission, in order to make such changes.

 

Note: Adobe doesn't recommend to disable the auto updater. 

 

Regards

Amal

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Participant ,
May 04, 2021 May 04, 2021

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Hello,

 

I thank you for your return, but it's not OK. I work on my personal Imac of wich I'm the administrator. So I use my password administrator to validate this option of the application to install a new utility.

I tried to do the procédure and at the end click on "ok", then reboot Acrobat, restart, ....but the option is always on true.

 

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Adobe Community Professional ,
May 04, 2021 May 04, 2021

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Ton mot de passe local pour l'admin devrait être suffisant. Il s'agit de s'approprier les droits locaux pour modifier des paramètres protégés.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Participant ,
May 04, 2021 May 04, 2021

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Merci de me répondre,

mon mot de passe est correct, et j'ai tous les droits d'administration. Lorsque je dois faire la même opération pour d'autres applications tout est ok... p.ex pour restaurer des applications ou modifier des programmes directement au sein des applications. 

Là avec Acrobat, cela ne focntionne pas. D'ailleurs il n'est pas indiqué quel utilitaire Adobe demande d'installer...

 

 

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