Most PDF documents are garbled or scrambled after opening

[ClassicRoast]

Hello,

I have Adobe Reader DC installed on my laptop and am unable to view/edit (fillable) .PDFs because as soon as I scroll the window or click anywhere within the content of the document I am presented with a garbled mess.

Here is a screenshot of this problem:

All of the documents I've tried viewing open perfectly fine on other computers using Reader DC. I've tried uninstalling/reinstalling Adobe Reader DC several times but nothing seems to work. The problem seems to be specific to my computer. Has anyone experienced this issue before?

Thanks.

[Bernd Alheit]

Try the forum for Acrobat Reader.

[ClassicRoast]

I didn't realize I was in the wrong forum thanks. I just reposted in the reader forum, I don't know how to delete this post.

[Amal. · Accepted solution]

Hi

We are sorry for the trouble. As described the screen turns to black and whoite dots after opening the PDF file.

Please refer to the steps provided in a similar discussion https://community.adobe.com/t5/acrobat-reader/screen-turns-to-black-and-white-dots-using-adobe-acrob... and see if that helps.

Let us know how it goes

Regards

Amal

[ClassicRoast]

Wow, yep that was it. Thank you! I think it must have something to do with Radeon Vega graphics drivers because my laptop has a similar/same chipset.