Multifile File Optimize not working anymore.

New Here ,
Apr 08, 2021 Apr 08, 2021

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Hi All, I used to be able to optimize multiple files in Adobe Acrobat Standard DC and now I can't.

 

I click optimize

Click the little arrow next to Reduce File Size

And all I can do is reduce the pdf that is currently shown.

 

In the past I could optimize many files by dragging and dropping them into a box.

This changed a few months ago.

I have uninstalled and reinstalled a few times.

 

Please help, I optimize MANY MANY files per week and I'm really frustrated.  This is the feature I use most and I'm paying a monthly fee for it.  I can't find an direct Adobe help, either a phone number or on-line chat.

Someone once told me to make a macro or something, but I don't have that version and I'm not going to pay anymore money for a feature I used to have!!!

 

Please help.

 

  -- Bob V.

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LEGEND ,
Apr 08, 2021 Apr 08, 2021

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This box you used to drag into - where was it, how did it work? The more details the better, it might have been some kind of add-on.

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Adobe Community Professional ,
Apr 08, 2021 Apr 08, 2021

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The optimizer is a feature of Adobe Acrobat Pro.

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New Here ,
Apr 08, 2021 Apr 08, 2021

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Hi All.

 

I found a suppot a number and Adobe informed me that this feature is no longerr available in the Standard Version.  I need to upgrate to the Pro version.

 

I thought it would cost me more $$$, I'm paying $13.77/month for standard.  They offered me the Pro version for $10.xx/month.  AND I get a rebate for this month for the difference.  WOOOHOOO to Adobe.

 

Thank you everyone.

 

-- Bob V.

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