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THe latest Acrobat download does not work. Adobe has been notorious for bad programming and security flaws. Hire some competent programmers and fix the problem.
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This is a public forum with "some" Adobe staff participation, use the links below to make a report or request
-for Video & Audio & Animator programs https://adobe-video.uservoice.com/
-https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
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Still no help. I get messages to update Acrobat several times a day. I cannot get it to load properly. FIX THE DAMN PROBLEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!