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new user struggling

New Here ,
Oct 05, 2020

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i need to know how to go back when i use a wrong option which changes everything i am filling out a form.i have tried the tutorials but they seem to have nothing on the very basics of using this system. i have literally been trying to fill out this form for hours and am now stuck. Lindsay.

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General troubleshooting, PDF forms

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new user struggling

New Here ,
Oct 05, 2020

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i need to know how to go back when i use a wrong option which changes everything i am filling out a form.i have tried the tutorials but they seem to have nothing on the very basics of using this system. i have literally been trying to fill out this form for hours and am now stuck. Lindsay.

TOPICS
General troubleshooting, PDF forms

Views

75

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Oct 05, 2020 0
Adobe Employee ,
Oct 05, 2020

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Hi Lindsay

 

We are sorry for the trouble. As described, you have used a wrong option that has changed everything while filling the PDF form and you are unable to go back.

 

Would you mind sharing the workflow/steps you are doing to fill the PDF form? Please share the screenshot of the issue you are experiencing for a better understanding.

 

Are you filling the form in a web browser or have you downloaded the form on your computer and filling it using Fill & Sign tool?

 

Also, please look at the steps provided in the help pages listed below to fill the PDF form and see if that works for you:

 

https://helpx.adobe.com/in/acrobat/using/fill-and-sign.html

https://helpx.adobe.com/in/acrobat/using/filling-pdf-forms.html#is_the_form_fillable

 

Keep us posted with the results

 

Regards

Amal

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Oct 05, 2020 0
New Here ,
Oct 06, 2020

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Hello Amal and thanks for your reply which I received via email I tried to reply to your email and not deliverable. I am still very frustrated with this product regards. Lindsay

Sent from Mail for Windows 10

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Oct 06, 2020 0
Adobe Employee ,
Oct 06, 2020

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Hi there,

 

We are sorry for the experience and the trouble you are going through.

 

Have you tried the steps suggested earlier? Also, please share the workflow/steps you are doing to fill the PDF form? Please share the screenshot of the issue you are experiencing for a better understanding.

 

We are here for help, just need more information.

 

Regards

Amal

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Oct 06, 2020 0
New Here ,
Oct 08, 2020

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Thank you for your help Amal but i will be giving up on adobe its too slow not very user friendly and keeps on freezing. I do not have enough time using this system to fill out even 1 form. It has been a time wasting frustrating experience for me and I will be removing adobe from my computer. Regards, Lindsay Taylor.

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Oct 08, 2020 0
Adobe Community Professional ,
Oct 07, 2020

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You can save your form after each step, so you can anytime go to : File menu : Revert.

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Oct 07, 2020 0