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News on MP3 embedding? Apple bug + unresponsive support = impossible to work

New Here ,
Nov 11, 2020 Nov 11, 2020

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All, thank you in advance for your help.

 

Besides: 

https://helpx.adobe.com/acrobat/kb/flash-format-support-in-pdf.html?fbclid=IwAR2X81faxaJFvIXnRo-CASV...

 

There seems to be no news of the future of embedding media into PDFs.  This is raising two issues for me:

 

First, a product I sell takes advantage of the embedding feature and I don't know the future of that feature.

 

Second, a bug was reported to me in August by several customers, and despite multiple promisses to relove this (not to mention blaming Apple and my customers, telling me the issue was resolved then admitting it wasn't etc etc etc), Adobe still seems unable to answer when this issue will be resolved.

 

Is there a way to get through to a person who can speak truth, in a timely manner, about these issues?

TOPICS
Create PDFs , General troubleshooting , Rich media and 3D , Standards and accessibility

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