No Error/Please Wait

New Here ,
Mar 05, 2021 Mar 05, 2021

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Hello, 

 

I suddenly have a user unable to open pdfs saved from a specific website. I have been running down the rabbit hole trying to solve this issue. 

 

The user is opening the file through the File->Open in Adobe Acrobat, the file is saved locally and not opened in a browser but they still get this message:

1255073_pastedImage_0.png

The one thing I have done that seemed to work at least temporarily was reset her profile. Which basically blanked out her appdata. I tried replacing just her adobe appdata but that didnt work so its something else entirely.

 

Any suggestions would be appreciated.

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General troubleshooting

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New Here ,
Mar 05, 2021 Mar 05, 2021

Copy link to clipboard

Copied

1255073_pastedImage_0.png

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines