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No graphics appear in PDF documents

New Here ,
Aug 22, 2020

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I have Acrobat Reader on my Dell laptop. System is Windows 8.1. I recently have encountered problems opening larger PDF files with a significant number of graphs and / or images. Text seems to appear fine, but no graphics. In two cases these are product owner's manuals, and in another it is a class tutorial booklet for tax preparation. I have not yet tried uninstalling and reinstalling Reader. Thanks. Rex

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No graphics appear in PDF documents

New Here ,
Aug 22, 2020

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I have Acrobat Reader on my Dell laptop. System is Windows 8.1. I recently have encountered problems opening larger PDF files with a significant number of graphs and / or images. Text seems to appear fine, but no graphics. In two cases these are product owner's manuals, and in another it is a class tutorial booklet for tax preparation. I have not yet tried uninstalling and reinstalling Reader. Thanks. Rex

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General troubleshooting

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35

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Aug 22, 2020 0
Most Valuable Participant ,
Aug 22, 2020

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Go to Edit - Preferences - Page Display and tick "Show large images".

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Aug 22, 2020 0
New Here ,
Nov 05, 2020

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Thanks for the suggestion. Sorry for the delayed reply. When I try to open the .pdf file, all I get is a blank page, but there are no menu options to select from. When I try to simply open Reader, it always takes me to the last document I tried to open and thus the same problem with having only a blank page. Should I try reinstalling Reader?

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Nov 05, 2020 0
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Most Valuable Participant ,
Nov 06, 2020

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That's very odd. Yes, I would recommend you reinstall Reader, and maybe even run this tool:

https://labs.adobe.com/downloads/acrobatcleaner.html

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Nov 06, 2020 0