No Spelling Dictionaries Installed

[Dan Swartz]

Hello,

I have 1 end user that has Acrobat Pro DC (latest version) installed and is getting this error: "No dictionaries installed. Your Installation may be corrupted"

I have dug through forums and here is what I have done so far, in order..

Sign out of Adobe, and sign back in

Reboot

Repair

Reboot,

Remove enhaced security permissions

Remove and reinstall.

She is still getting this error. And when I look at the dictionaries there are none installed. 

How can I fix? Can I reinstall dictionaries? How do I do that?

Thanks in advance

[try67]

What's their operating system?

[Dan Swartz]

Oops, sorry about that, Windows 10 1909.

[AkanchhaS]

Hi Dan,

Thanks for sharing the troubleshooting steps performed so far. As far as I know, there shouldn't be any need to install the Dictionary for Acrobat DC. Since you get the error message, I would like to suggest a few steps to see if that helps-

1- Double check the application end user is working on. It could probably be freeware Acrobat Reader DC. We do have a dictionary pack for Reader DC Windows, but that is too for older version. [https://supportdownloads.adobe.com/product.jsp?product=10&platform=Windows] latest version doesn't have its requirement.

2- This could probably be a corrupt installation. Uninstalling the app, at times doesn't do the complete work as it leaves the application traces behind.

• Use this cleaner tool for removal of app and its traces: http://labs.adobe.com/downloads/acrobatcleaner.html 
• Restart computer
• Reinstall the application

and check back.

Thanks,

Akanchha

[Dan Swartz]

Thank you, the user is using the full version of Acrobat, not Reader. I was reading about the cleaning tool and it says it will not work with Creative Cloud. This is in fact a creative Cloud version of Acrobat. She also now cannot save out individual pages of a PDF when she could before.