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No Spelling Dictionaries Installed

New Here ,
Sep 29, 2020

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Hello,

I have 1 end user that has Acrobat Pro DC (latest version) installed and is getting this error: "No dictionaries installed. Your Installation may be corrupted"

I have dug through forums and here is what I have done so far, in order..

Sign out of Adobe, and sign back in

Reboot

Repair

Reboot,

Remove enhaced security permissions

Remove and reinstall.

She is still getting this error. And when I look at the dictionaries there are none installed. 

How can I fix? Can I reinstall dictionaries? How do I do that?

Thanks in advance

 

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General troubleshooting

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No Spelling Dictionaries Installed

New Here ,
Sep 29, 2020

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Hello,

I have 1 end user that has Acrobat Pro DC (latest version) installed and is getting this error: "No dictionaries installed. Your Installation may be corrupted"

I have dug through forums and here is what I have done so far, in order..

Sign out of Adobe, and sign back in

Reboot

Repair

Reboot,

Remove enhaced security permissions

Remove and reinstall.

She is still getting this error. And when I look at the dictionaries there are none installed. 

How can I fix? Can I reinstall dictionaries? How do I do that?

Thanks in advance

 

TOPICS
General troubleshooting

Views

272

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Sep 29, 2020 0
Most Valuable Participant ,
Sep 29, 2020

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What's their operating system?

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Sep 29, 2020 0
New Here ,
Sep 29, 2020

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Oops, sorry about that, Windows 10 1909.

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Sep 29, 2020 0
Adobe Employee ,
Sep 29, 2020

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Hi Dan,

 

Thanks for sharing the troubleshooting steps performed so far. As far as I know, there shouldn't be any need to install the Dictionary for Acrobat DC. Since you get the error message, I would like to suggest a few steps to see if that helps-

1- Double check the application end user is working on. It could probably be freeware Acrobat Reader DC. We do have a dictionary pack for Reader DC Windows, but that is too for older version. [https://supportdownloads.adobe.com/product.jsp?product=10&platform=Windows] latest version doesn't have its requirement.

 

2- This could probably be a corrupt installation. Uninstalling the app, at times doesn't do the complete work as it leaves the application traces behind.

and check back.

 

Thanks,

Akanchha

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Sep 29, 2020 0
New Here ,
Sep 29, 2020

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Thank you, the user is using the full version of Acrobat, not Reader. I was reading about the cleaning tool and it says it will not work with Creative Cloud. This is in fact a creative Cloud version of Acrobat. She also now cannot save out individual pages of a PDF when she could before.

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